Welcome to Palo Alto County Health System

Send a Get Well Message or an E-mail to Patients and Residents

Patients/residents at Palo Alto County Health System (PACHS) are now able to receive greetings and well-wishes from family and friends around the corner or around the world.

Here's how it works. When you send an e-mail to a patient/resident on the form provided, a staff member will print the e-mail and have it delivered directly to the patient/resident's room. If an e-mail arrives for a patient who has been discharged, the e-mail will be discarded.

E-mails will be delivered during regular business hours. Any e-mails arriving after business hours will be delivered the following morning. Saturday, Sunday and holiday delivery is not available.

Please be aware that your e-mail message will be similar to sending a postcard. We cannot guarantee privacy or confidentiality.