At Palo Alto County Health System, we encourage visits from friends and family.
Visits from relatives and close friends are an important element in a patient’s recovery, yet patient care is our primary concern. To keep the hospital comfortable and quiet for all patients, visitors are asked to observe the following regulations.
- Please respect the wishes of the patient regarding the length of the visitation he or she would like.
- Please do not visit any patient if you have an infectious illness such as a cold or the flu. Do not bring children who may be ill.
- Children are welcome to visit patients if an adult accompanies them. We ask that you limit visitors and keep noise levels to a minimum in respect for other patients.
- Visitors should respect the patient’s right to privacy by leaving the room during tests or treatments, or when the doctor or caregiver needs to see the patient.
The central front parking lot is reserved for the convenience of our patients and visitors. Wheelchairs are available at the front entrance. Please ask the front desk personnel if you need assistance with someone you are bringing to the hospital.
Visiting hours are open. A family member will be allowed to stay with the patient, day or night, if the patient’s condition warrants constant attention.
Pediatric patients may have a family member with them at all times.
Fathers or support person are welcome to stay anytime. Grandparents and immediate family visiting hours are 10 am to 7 pm. Friends and other visitors
are welcome 11 am to 7 pm.
Family and friends may visit a hospice patient at any time.
A meditation/family room is located next to the hospital cafeteria. This room is open to all visitors.
Gifts for Patients
Visitors should check with the nurse before bringing gifts of food or drink to patients. Please check with the nurse to make sure your gift is appropriate. Palo Alto County Hospital does not allow latex balloons within the hospital.
The Auxiliary Gift Shop Window is located in the front main lobby. Items may be purchased at the registration desk in the Hospital Business Office.